Skip to main content

I'm using the free version of Freshdesk. Am I able to post how to articles limited to the staff in my organization?

If not, is there a paid version that allows me to do this?

With the free version of Freshdesk, you can’t limit articles to just your staff. To do that, you’ll need a paid plan that supports internal knowledge base access.


Hi hanrylake1, thanks for responding.

Do you know which paid plan supports internal knowledge base access?


Reply