I'm using the free version of Freshdesk. Am I able to post how to articles limited to the staff in my organization?
If not, is there a paid version that allows me to do this?
I'm using the free version of Freshdesk. Am I able to post how to articles limited to the staff in my organization?
If not, is there a paid version that allows me to do this?
With the free version of Freshdesk, you can’t limit articles to just your staff. To do that, you’ll need a paid plan that supports internal knowledge base access.
Hi hanrylake1, thanks for responding.
Do you know which paid plan supports internal knowledge base access?
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