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Hi there,

I’ve embedded the Freshdesk help widget into my app, which supports both light and dark themes. In dark mode, the widget appears with a white boxed background, which stands out awkwardly. In light mode, the background appears transparent and looks great. I think is some ind of error.Has anyone found a solution?
 

Thanks in advance for your help!

Best,

@Daniel Söderlund Do you have any insights around this?


@Daniel Söderlund Are you able to help? will this work if I add it to the widget code?


theme: {
      widget: {
        backgroundColor: 'transparent'
      }
    }


@Daniel Söderlund Are you able to help? will this work if I add it to the widget code?


theme: {
      widget: {
        backgroundColor: 'transparent'
      }
    }

Sorry this is outside of my area of expertise  


No worries Daniel! I’ll try to loop in a SME here to help ​@nathanvene !


THat would be really nice ​@Kamakshi V 


We could really use some help with this. It looks bad. Any advice?


@mahendarsingh ​@Yusuf Ahmed Would one of you be able to share insights? 


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