Hi all,
When I try to export data from freshdesk, i got this error message : Has to be lesser than current time

What should I do to export data ?
Thanks
Pascal
Hi all,
When I try to export data from freshdesk, i got this error message : Has to be lesser than current time
What should I do to export data ?
Thanks
Pascal
Hi.
Sounds like a bug.
I’d suggest to submit a support case instead.
You can chat, send email, call or login and submit a support case there.
Best,
thanks for your quick reply. I will contact freshdesk support
HAve a nice day
I’ve experience the same “problem”. I’ve raised it (also) as a ticket. If you get response from support, please note their answer in this thread. I will do the same
Hi n.nijland
As seen in the screenshot, the time line is not definite, which is why the error could be coming on your end. Can you please give it a time range.
Pick Time Range
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
OKSorry, our virus scanner detected that this file isn't safe to download.
OK